{"id":246,"date":"2026-10-03T14:38:15","date_gmt":"2026-10-03T14:38:15","guid":{"rendered":"https:\/\/dh.progresium.cz\/privacy\/"},"modified":"2026-10-19T12:27:46","modified_gmt":"2026-10-19T12:27:46","slug":"privacy","status":"publish","type":"page","link":"https:\/\/dh.progresium.cz\/en\/privacy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>This English translation is provided for information only. This privacy policy is governed by Czech law; in case of any discrepancy, the Czech version prevails.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This page explains how I handle the personal data you send me through the contact form on the website or by email, as well as data from bookings on the website and from gift voucher orders. I follow the European Union\u2019s General Data Protection Regulation (GDPR).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who processes your data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The controller of your personal data is Denisa Homolkov\u00e1, Company ID No. 87972522, registered in the Trade Register, with her registered office at Na P\u00edsk\u00e1ch 519, 253 01 Hostivice. The DH beauty atelier salon is located at Nebu\u0161ick\u00e1 93, Praha 6 \u2013 Nebu\u0161ice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For anything relating to your personal data, you can contact me at <a href=\"mailto:denisa@dhbeauty.cz\">denisa@dhbeauty.cz<\/a> or by phone on <a href=\"tel:+420608431183\">+420 608 431 183<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What data I process and why<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you write to me through the contact form, I process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>your first name and surname, email address and phone number, if you provide it,<\/li>\n\n\n\n<li>the area you are interested in and the text of your message,<\/li>\n\n\n\n<li>the address of the page from which you sent the form.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">I use the data only to reply to you, advise you on choosing a treatment and, if appropriate, arrange an appointment. I do not use it to send you advertising or a newsletter, and I do not sell it to anyone. I handle messages you send me by email in the same way.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Legal basis<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By sending the form, you are asking me for a reply. I therefore process your data so that I can deal with your enquiry and, if appropriate, arrange a treatment with you (Article 6(1)(b) GDPR, steps taken at your request prior to entering into a contract). I also have a legitimate interest in replying to the messages you send me (Article 6(1)(f) GDPR). I do not need your consent for this, which is why there is no tick box in the form.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Online booking and your account<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you book an appointment on the website, I process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>your first name and surname, email address and phone number,<\/li>\n\n\n\n<li>the treatment and appointment you choose and any note you add to the booking,<\/li>\n\n\n\n<li>a record of your visits, payments and cancelled appointments.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">When you make your first booking, an account is created for you in which you can see your appointments and cancel them. I need the data to provide the treatment and to send you a confirmation, an appointment reminder and the payment details by email and SMS (Article 6(1)(b) GDPR, performance of a contract). Your email address and phone number are therefore required when booking. I keep payment records for as long as accounting and tax regulations require (Article 6(1)(c) GDPR).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can delete your account at any time in the My account section, or write to me. I will delete your contact details and notes; only records without your name will remain in the payment records. An account with an upcoming appointment can only be deleted once the appointment has been cancelled.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will find the rules for bookings, payments and cancellations in the <a href=\"\/en\/terms\/\">terms and conditions, including the cancellation policy<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Gift vouchers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you order a gift voucher, I process your name, email address and, where provided, your phone number, as well as the name and personal message to appear on the voucher. I need them to send you the payment details and the voucher, and then to be able to accept the voucher when it is redeemed (Article 6(1)(b) GDPR, performance of a contract). I keep the record of the voucher and its use for as long as the voucher is valid, and payment records for as long as accounting and tax regulations require.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Emails with news and offers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">From time to time I send an email with news from the salon, a seasonal offer or an invitation, no more than a few times a year.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Who receives them:<\/strong> people who have already had a treatment with me. I send these emails on the basis of legitimate interest, because they concern services similar to those you already know (Section 7(3) of Act No. 480\/2004 Coll., Article 6(1)(f) GDPR). Others receive them only with their consent, which you give by switching on the option in <a href=\"\/en\/my-account\/\">My account<\/a>.<\/li>\n\n\n\n<li><strong>What data:<\/strong> your name and email address.<\/li>\n\n\n\n<li><strong>Unsubscribing:<\/strong> at any time and free of charge, via the link in every such email, by replying to the email, or in My account under My details. Unsubscribing does not affect emails and SMS about your bookings (confirmations, reminders, payments).<\/li>\n\n\n\n<li><strong>How long:<\/strong> until you unsubscribe, and no longer than 3 years after your last visit.<\/li>\n\n\n\n<li><strong>Who I share the data with:<\/strong> no one; I send the emails myself.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Health data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For a reply or a booking, it is usually enough to describe briefly what is bothering you. Please do not write details of your health, diagnoses or medication in the form or in the booking note; we will discuss them in person during the consultation. If you send them to me anyway, I will use them only to answer your enquiry or to prepare your treatment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Health questionnaire<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Before your first treatment, we will fill in a questionnaire about your health together (for example pregnancy, allergies, medication, skin conditions, implants). This is a special category of personal data. I process it only with your explicit consent, which you give by signing the questionnaire (Article 9(2)(a) GDPR), and only to assess whether and how you can safely undergo the treatment. The questionnaire is on paper and I keep it locked away at the salon. I do not enter health data into the booking system on the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can withdraw your consent at any time. Without this data, however, I cannot safely carry out some treatments. I keep the questionnaire for as long as you keep coming to me, and then for a further 3 years in case a claim relating to a treatment needs to be dealt with (Article 9(2)(f) GDPR). After that, I shred it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who has access to the data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Only I can see your messages and bookings. The following suppliers store and process them on my behalf for technical purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>INTERNET CZ, a.s. (FORPSI): website hosting and email mailboxes,<\/li>\n\n\n\n<li>Provocado s.r.o.: website administration and maintenance,<\/li>\n\n\n\n<li>ProfiSMS s.r.o. (SMSbr\u00e1na.cz): sending SMS about your bookings; it receives only your phone number and the text of the message,<\/li>\n\n\n\n<li>Cloudflare, Inc.: protecting the form and bookings against spam (see below).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">I do not pass the data on to anyone else unless I am required to do so by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Spam protection<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The contact form, registration and booking on the website are protected by the Cloudflare Turnstile service, which checks that they are not being submitted by a bot. In doing so, it processes your IP address and technical information about your browser. Cloudflare is based in the USA and participates in the EU-US Data Privacy Framework, which ensures data protection at EU level. You will find details in <a href=\"https:\/\/www.cloudflare.com\/privacypolicy\/\" target=\"_blank\" rel=\"noopener\">Cloudflare\u2019s privacy policy<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How long I keep the data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I keep data only for as long as necessary to deal with your enquiry. Form entries are automatically deleted from the website after 12 months. I delete email correspondence no later than 12 months after the enquiry has been dealt with, unless it leads to an agreed treatment. I keep the data in your account until you delete the account. I keep your name and email address for emails with news and offers until you unsubscribe, and no longer than 3 years after your last visit.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>find out what data I hold about you and receive a copy of it,<\/li>\n\n\n\n<li>ask for inaccurate data to be corrected,<\/li>\n\n\n\n<li>ask for your data to be erased or for its processing to be restricted,<\/li>\n\n\n\n<li>object to processing based on legitimate interest, for example by unsubscribing from emails with news and offers,<\/li>\n\n\n\n<li>receive your data in a machine-readable format.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Just write to me at <a href=\"mailto:denisa@dhbeauty.cz\">denisa@dhbeauty.cz<\/a>. I will reply without undue delay, and within one month at the latest.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you feel that I am not handling your data properly, you can lodge a complaint with the Office for Personal Data Protection (\u00da\u0159ad pro ochranu osobn\u00edch \u00fadaj\u016f), Pplk. Sochora 27, 170 00 Praha 7, <a href=\"https:\/\/uoou.gov.cz\/\" target=\"_blank\" rel=\"noopener\">uoou.gov.cz<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>This policy is effective from 16 October 2026.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This English translation is provided for information only. This privacy policy is governed by Czech law; in case of any discrepancy, the Czech version prevails. This page explains how I handle the personal data you send me through the contact form on the website or by email, as well as data from bookings on the [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-246","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dh.progresium.cz\/en\/wp-json\/wp\/v2\/pages\/246","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dh.progresium.cz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dh.progresium.cz\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/dh.progresium.cz\/en\/wp-json\/wp\/v2\/comments?post=246"}],"version-history":[{"count":1,"href":"https:\/\/dh.progresium.cz\/en\/wp-json\/wp\/v2\/pages\/246\/revisions"}],"predecessor-version":[{"id":285,"href":"https:\/\/dh.progresium.cz\/en\/wp-json\/wp\/v2\/pages\/246\/revisions\/285"}],"wp:attachment":[{"href":"https:\/\/dh.progresium.cz\/en\/wp-json\/wp\/v2\/media?parent=246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}